If you’ve been trying to create a new Instagram account but keep running into a sign up error, you may be wondering what could be causing this problem and more importantly, how to solve it. This article will provide some information about what could be causing the error as well as steps you can take to fix it.
I. Overview of Instagram Sign Up Error
Instagram Sign Up Error usually occurs due to:
- Incorrect login credentials, such as entering the wrong email address or password.
- Issues with the internet connection, such as using a weak or restrictive connection.
- Using an outdated version of the app, as newer versions incorporate security enhancements that avoid potential sign up issues.
When users experience problems completing the sign up process, it is recommended that they attempt to re-enter the information correctly and try connecting to a different network if the problem persists. Additionally, users can make sure that they have the latest version of the app installed.
In some cases, Instagram will require users to take steps to verify their identity. This is to ensure that no fraud or hacking attempts are taking place. Users may need to send a photo of themselves, their passport or driver’s license, or answer security questions before they can continue with the sign up process.
II. Causes of Instagram Sign Up Error
Instagram sign up error, though rare, could happen to any user. If a user is stuck in this situation, they may be presented with the error message “Sign up failed” or “something went wrong”. Here are the most common causes of this issue:
- Wrong email address or phone number: Entering an incorrect e-mail address or wrong phone number could be the reason for sign up failure.
- Network connection issue: Poor network connection is another common cause of failed sign up attempts.
- Server issues: Occasionally Instagram servers experience problems, causing users to encounter sign up errors.
Apart from those state-of-the-art causes, signing up while underage, already having an Instagram account and a few other browser-based issues are also common culprits. In most cases, these errors are minor and can be fixed by double-checking the information provided. Occasionally, however, it might require reinstalling the application or contacting Instagram for professional help.
III. How to Identify an Instagram Sign Up Error
Every new Instagram user runs into signup issues at some point, but identifying the root cause may be difficult. Here are 3 main things to watch for when troubleshooting Instagram signup errors:
- Check the internet connection.
- Verify the required information.
- Clear the browser cache.
1. Check the Internet Connection
If your internet connection seems unreliable or slow, it may be causing difficulties with registering an account. Check the connection speed by running an online speed test and confirming the results are within an acceptable range. It may also be a good idea to try connecting to a different WiFi network or using a mobile network to see if the problem persists.
2. Verify the Required Information
When creating a new Instagram account, it is essential to properly enter all the required information into the appropriate boxes. Check that the email address is spelled correctly, that the desired password meets the set criteria and verify the age requirement, taxes, and other personal details. Make sure to also check the “I agree to the Terms of Use” box and any other relevant checkboxes that appear on the signup page.
3. Clear the Browser Cache
Sometimes a browser’s cache can become filled with accumulated data that can interfere with the registration process. To ensure this isn’t the cause of the issue, clear the cache for the relevant web browser. For example, on Chrome this is done by clicking the 3 vertical dots at the top right of the browser window and selecting “More Tools”, followed by “Clear Browsing Data”. Select all the options and press “Clear Data” to reset the browser cache to its original state.
IV. Tips to Fix Instagram Sign Up Error
Restart App and Internet Connection: One of the most common solutions to any problem is simply restarting the app and the internet connection. While this may seem like an obvious solution, it is the best bet for this issue. Close the Instagram app and then restart your Wi-Fi or mobile connection. After that, restart the app and try signing up again.
Check Your Device’s Software: The issue could also be due to the device being used. Hence it is important to keep the phone’s software up-to-date. Make sure that the version of the Instagram app you are using is the latest one to avoid any bugs or errors that previously existed in the previous versions.
Contact Instagram Support: If your Instagram sign up still isn’t successful and none of the above solutions have worked, you should contact the Instagram Support team. You can do this either through email or through Instagram’s support page. The team is sure to provide with all the help and queries that you have related to the sign up.
V. Summary of Troubleshooting Instagram Sign Up Error
Instagram sign up error can include problems with network connectivity, entering incorrect information, account temporarily disabled, verification failed and so on.
Network Connectivity
If an error message appears that mentions connectivity issues, it is likely that your network is experiencing slow or unreliable service. In this case, you will need to connect the device to a different network or wait for the existing one to be fixed.
Incorrect Information
When you are creating your Instagram account, you must verify your email address and provide a phone number for two-factor verification. If these fields are left blank or incorrect information is entered, an error will appear. To fix this, properly fill out the account information.
Account Temporarily Disabled
If Instagram suspects that a particular user is breaking the company’s Terms of Use, it can temporarily disable the account. To fix this, contact Instagram’s customer support team, provide details about the issue, and request that the account is reactivated.
- Make sure to enter accurate information when creating an account
- Check that your network connection is stable
- If the account is disabled, contact Instagram customer support for help
By following these troubleshooting steps, you should be able to resolve any issues you encounter when trying to set up an Instagram account.
If you’re having the issue of Instagram saying ‘sign up error when trying to make a new account’, hopefully the causes and solutions provided in this article have helped you address the issue. It’s always a good idea to have a comprehensive understanding of why a problem is occurring and how to fix it should it happen again in the future.
