If you’re looking for answers to why and how your Instagram app is closing and showing a white screen, you’ve come to the right place. Instagram is one of the most popular social media apps, having been downloaded over 2 billion times. However, it appears some users are having issues with the app, as it is unexpectedly closing and showing a white screen. This article will cover the possible causes of this problem and what you can do to troubleshoot it.
I. Overview of the Problem: Instagram White Screen
The Instagram white screen issue is a glitch, which has been occurring for some users since 2020. This bug, most commonly referred to as the “white screen of death”, causes the phone screen to turn white when opening certain profiles or without any indication. This bug can impact both iOS and Android users and a variety of devices.
When the Instagram white screen issue occurs, users are unable to access the profile they were previously viewing. Users may experience this bug when clicking on a profile while searching, attempting to view content they have saved to their profile, or when viewing a story that belongs to a private account. Additionally, users may experience the bug when navigating through certain parts of the website, such as the Explore page or Settings.
In order to troubleshoot this issue, users may need to take several steps. These can include:
- Clearing the app cache – deleting the cached files associated with the app can help to resolve the issue.
- Restarting the device – restarting the device can help to reset any potential software glitches.
- Logging out and back in again – logging out and then logging in again can help to refresh the connection and sometimes resolves the problem.
II. Common Causes of Instagram White Screen Error
The Instagram White Screen Error is a frustrating issue, as it can cause your application to fail at loading. Fortunately, there are several common causes that may be identified and rectified. Here is an overview of the most common causes of the White Screen Error:
- Issues with your network/wifi connection: Poor reception can be the cause of the White Screen Error. Check that your wifi is connected correctly, or attempt to use a different network.
- Your iPhone/Android device has outdated OS: If you’re experiencing the error and your device’s OS (Operating System) is outdated, update it. This is a common cause of the White Screen Error on mobile devices.
- Software incompatibility: Make sure to regularly update your applications to their latest versions. Software incompatibility between different applications can lead to the White Screen Error.
Software/System Glitch: Intricate software and system issues can result in application errors. If your Instagram app crashes and displays the White Screen Error, then it could be a result of a glitch. If there is no visible cause to the problem, try restarting or resetting your device as an initial solution.
Third-Party Malware/Viruses: Malware can cause unexpected issues to your applications and overall system. If your device has been recently infected by a third-party virus, this could be causing your Instagram White Screen Error. To check, run a third-party virus scan and remove the identified threats.
III. Possible Solutions for Instagram White Screen Error
For Instagram users, the dreaded White Screen Error (WSE) can be immensely irritating. Fortunately, there are several potential solutions for this issue.
Clean App Data: Clearing all the app data from your device is an easy way to fix any glitches with the application. To do this, open your device’s settings and locate the application manager. Swipe over to the “All Apps” tab, then select Instagram. Tap on the “Clear Data” button and confirm the action. Reopen the Instagram app and check if the error is gone.
Reinstall Instagram: If cleaning the app data does not help, then it’s time to reinstall the application. Uninstalling the app will delete all your app data, so it’s recommended to backup any important information before taking this step. After uninstalling the app, download and install the latest version of the application from the app store, and test if the issue is solved.
Check Device Storage: Sometimes the white screen issue occurs when your device is running low on disk space. Therefore, it’s important to check if your internal storage and SD card are sufficiently large for the app. To do this, open your device settings, then go to “Storage” to check the current size. If you have less than 1 GB of storage left, then you should delete some unnecessary temporary files.
IV. Precautionary Steps to Avoid Instagram White Screen
One of the biggest problems a user may experience with Instagram is the white screen that can appear when it refuses to load due to an error. Here are some steps to prevent this from happening:
- Check Internet Connection: Make sure your device is connected to a stable internet connection while using Instagram. Speed or strength of the connection may be an issue that can lead to Instagram white screen.
- Check Your App: If you’re using an outdated version of Instagram, the app may show a white screen. Update your app to its latest version to get new features and bug fixes.
- Check Other Apps: If other apps on your device start to malfunction, it could be a sign of instability. Uninstall the faulty apps and check if Instagram works as expected.
If these precautionary steps fail to prevent Instagram from showing a white screen, it’s best to switch browsers, delete the app, or reinstall it. Doing these steps can help in identifying the cause of the problem. Once identified, it will be easier to find a solution.
It is always important to bear in mind that Instagram is a complex app comprised of multiple systems, each of which could be subject to errors. We can only prevent this white screen if we understand how individual components of Instagram works.
V. Troubleshooting Tips for Instagram White Screen Error
1. Clear Your Browser Cache
The most common cause of Instagram white-screen error is the accumulation of cache from your browser. Follow these steps to clear the cache in your browser, while restarting the browser afterwards:
- Google Chrome: Open the menu, select Settings, click Advanced, then clear cache and site data.
- Mozilla Firefox: Type about:preferences#privacy in the URL field and follow the same steps described for Chrome.
- Safari: Select History, Clear History, and choose the period of time you want to delete.
2. Update Browsers and Disable Add-ons
Any browser that is not updated is more likely to face issues. To make sure the browser is up-to-date, follow the steps to update the browser for PC and laptop users. For mobile device users, update the browser in the App Store. In some cases, the add-ons get in the way of Instagram, so disabling them could lead to a smoother experience.
3. Check Network Connectivity
Also, if the internet connection is slow, even if the scales show that there’s internet access, it won’t work properly. To check the network speed, reboot the router and check the network speed through sites like http://www.speedtest.net. Additionally, it’s best to use a Wi-Fi connection instead of a mobile data connection if you’re using a mobile device.
Understanding why your Instagram might open but only display a white screen can be confusing and lead to frustration. With help from this article, however, you should now understand the various causes of this issue, freeing you to make the proper adjustments and start enjoying Instagram again.
