You may have noticed that, from time to time, you can’t seem to send a message to a particular person on Instagram. This can be frustrating and confusing – but why is it happening? This article will explain why Instagram may fail to send your message to certain people, as well as how you can troubleshoot the issue.
I. Introduction to Instagram
Instagram is a photo and video sharing social media platform available on mobile and web applications, owned by Facebook, Inc. The platform allows users to post images and video content to a public profile, with options to share the posts on other social media outlet such as Facebook and Twitter.
From its founding in October 2010, Instagram quickly rose in popularity with 500 million users as of June 2018. It is seen as a leading platform for creative and professional use and is used by millions of people around the world.
Below are some of the unique features available on Instagram:
- Stories: a feature launched in August 2016, allowing users to post live video and serves as a platform for content to remain visible for 24 hours;
- Swipe-up links: allows users to share links from stories, which allows for brands to direct traffic to their websites; and
- Instagram Live: allows users to broadcast videos on stories in real-time.
II. Unsuccessful Sending of a Message on Instagram
Sending a message on Instagram can be unsuccessful for a variety of reasons. Below we list some of them:
- Inaccurate Information: If the username or contact address entered is incorrect, the message will not be successfully delivered. This means that users should always double-check that information before sending a message.
- Connection Issues: If the internet connection is slow, unstable or incomplete, the message may not reach its destination. To avoid that, users should make sure that the connection is working properly before sending any messages.
- Server Issues: Sometimes, Instagram’s servers might be overwhelmed and not able to process messages. In these cases, the messages will be delayed or not sent at all. It is recommended to try sending the message again after a few minutes.
Finally, it is also possible that the user on the receiving end has blocked the sender. If that’s the case, the message will not be successfully delivered. If the user suspects their messages are being blocked, they should contact the receiving user to check if this is indeed the case.
III. Reasons Why Instagram Messages May Fail to Send
Internet Connection Error
One reason why your Instagram message may fail to send is due to an internet connection error. The message may not have been sent because the device did not have a strong enough connection to the internet when it was sent. This can be solved by checking your device’s connection and making sure it is strong enough to send an Instagram message.
Another possible reason why an Instagram message may not send is due to a server error. The message can be delayed or sent to the wrong person due to a problem with Instagram’s servers. This issue can usually be resolved by checking Instagram’s server status and if they are experiencing any difficulty at the moment.
Another possible reason why an Instagram message may not send is if the recipient has blocked your account. If this is the case, the Instagram message will not be sent as the account will not be able to receive messages from blocked accounts. In order to confirm if an Instagram account is blocked, it is best to try sending a message to another account first.
IV. Steps to Resolve Unsuccessful Message Sending on Instagram
If you are facing an issue where your messages are not being sent in Instagram, there are various steps you can take to troubleshoot the problem. It is important to note that, depending on the cause of the issue, not all steps may be necessary. Here are some steps to try:
- Check the connection on your device. Make sure your device is connected to the internet properly, and that its connection is stable.
- Restart your device. This is a simple and often successful step when dealing with any software issue.
- Verify the version of the Instagram software. Check for an update and make sure the version you have is up-to-date.
- Clear the app cache. You might want to force-close the app and then restart it to speed up this process.
If none of these steps have solved the issue, your next course of action is to contact Instagram’s customer support. This can be done through direct message, phone call, or email. Reach out to customer support and explain your issue.
If the message you are sending contains an external link of any kind, Instagram’s security measures may be preventing you from sending the message. In this case, to ensure that all messages you send are successful you need to remove the external link.
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Hopefully this article has provided you with some insight into why Instagram fails to send messages to certain people. It could be something as simple as turning on notifications, or a connection issue. Be sure to double-check the person’s settings and your own to find out if that’s the cause. While Instagram messaging may be frustrating, try not to let it diminish your enthusiasm to keep in touch with friends, family, and other loved ones online.